Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of Powerz Planet's website located at powerz-planett.com (the "Service") operated by Powerz Planet ("us", "we", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

Powerz Planet provides:

• Retail sale of electronics and gadgets
• Technical support and consultation services
• Installation and setup services
• Warranty and repair services
• Information and educational content about technology

We reserve the right to modify or discontinue any aspect of our Service at any time without notice.

3. User Accounts and Registration

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

You agree to:

• Provide true, accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to use the Service:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of the Service

5. Products and Services

5.1 Product Information

We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

5.2 Pricing and Payment

All prices are in British Pounds (GBP) and include VAT where applicable. We reserve the right to change prices at any time without notice. Payment is due at the time of purchase.

5.3 Order Acceptance

We reserve the right to refuse or cancel any order for any reason at any time. We may require additional verification or information before accepting any order.

6. Shipping and Delivery

We offer shipping throughout the United Kingdom. Delivery times are estimates and may vary based on location, product availability, and other factors. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

Risk of loss and title for products purchased pass to you upon delivery to the shipping carrier.

7. Returns and Refunds

Our return policy allows returns within 30 days of purchase for most items in original condition. Certain items may be subject to different return policies. Refunds will be processed to the original payment method within 5-10 business days of receiving the returned item.

Items must be returned in original packaging with all accessories and documentation. Custom or personalized items may not be eligible for return.

8. Warranties

Products sold come with manufacturer warranties as specified. We provide additional warranty services as described at the time of purchase. Warranty terms vary by product and manufacturer.

We disclaim all warranties not expressly provided by manufacturers or as required by law.

9. Limitation of Liability

To the fullest extent permitted by law, Powerz Planet shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Our total liability for any claim arising out of or relating to these Terms or the Service shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless Powerz Planet and its employees, contractors, agents, officers and directors from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

11. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Powerz Planet and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our prior written consent.

12. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

13. Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

15. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

16. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

17. Contact Information

If you have any questions about these Terms of Service, please contact us: