Privacy Policy

1. Introduction

Welcome to Powerz Planet ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website at powerz-planett.com or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter
• Contact us through our website or email
• Make a purchase or inquiry
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, phone number)
• Billing and shipping addresses
• Payment information (processed securely by third-party payment processors)
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website addresses
• Device identifiers

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our services
• Communication: To send you newsletters, updates, and promotional materials (with your consent)
• Customer Support: To respond to your inquiries and provide technical support
• Order Processing: To process and fulfill your orders
• Website Improvement: To analyze usage patterns and improve our website functionality
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud and unauthorized access

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Our cookie policy includes:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements

You can manage your cookie preferences through our cookie consent banner or your browser settings. For more detailed information, please see our Cookie Policy.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection
• Secure data storage and backup procedures

7. Your Rights and Choices

Under applicable data protection laws, including the UK GDPR, you have the following rights:

• Access: Request access to your personal information
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Withdrawal of Consent: Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the United Kingdom. We ensure that such transfers are subject to appropriate safeguards, including:

• Adequacy decisions by the UK Information Commissioner's Office
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: